Optical Eyeglasses Frame Full Rim Metal Alloy Glasses Frame with Medical Prescription Eyewear Spectacle 5012
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
⚠️ My GlassesUSA Horror Story: 4 Months, No Order, No Refund.
I'm writing this to warn others about my experience with GlassesUSA. I honestly can't recommend ordering from them at all. I ordered more than 4 MONTHS ago and I have still not received my order. I tried to get a refund, but you only can get a refund if the order is returned, which is impossible since the order is lost in the mail. When I sent in a request to have the order remade, I was told a representative would get back to me in 2 business days—it’s been almost 2 WEEKS with no response. Every email is auto-generated, and the phone just directs you to a useless "Live Chat." It's genuinely the worst customer service I have ever witnessed. After weeks of frustration, I decided to try the live chat one last time, hoping to finally reach a human.
Customer: My order from four months ago is lost in the mail. I was promised a response about a remake two weeks ago and heard nothing. I want a resolution now. CS Rep: I am so sorry to hear about this frustrating experience and the unacceptable delay. Could you please provide me with your order number so I can investigate this for you immediately? Customer: It's #GUSA123456. I've already explained this multiple times. Your system says I can't get a refund without returning the glasses, but how can I return something that's lost? It makes no sense. CS Rep: Thank you. I see your order history, and I sincerely apologize for the lack of communication and the runaround you've received. This is not our standard of service. I can override the system and process a full refund for you right now, or I can place a new, expedited order at no charge. Customer: I just want my money back. I don't trust that a new order won't have the same problem. Please just issue the refund. CS Rep: I completely understand. I have just processed a full refund to your original payment method. You should see the funds within 3-5 business days. For the extreme trouble we've caused, I have also added a store credit to your account.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Horror Story to Happy Ending: Why I'm Switching to Mozaer.com for Good! ✅
It's truly been a game-changer, and I've received so many questions about where I found my new glasses. The secret to this perfect blend of style and comfort lies in the specific design I chose. For anyone looking to upgrade their vision and their look, exploring a pair of high-quality Silver Metal Alloy Frames is a must. They offer the resilience I need for daily wear without ever compromising on a sleek, modern aesthetic. If you're curious to see the exact ones that have made such a difference for me, I've linked them directly for you. I was absolutely at my wit's end after my last attempt at buying glasses online. I ordered from a different company more than four months ago and my order simply vanished in the mail. 😤 Trying to get a resolution was a nightmare. Their customer service was non-existent—just automated emails and a phone number that led to a useless "Live Chat." They refused a refund because I couldn't return the lost package, which makes zero sense. It was genuinely the worst experience I've ever had. ðŸ˜
After that disaster, I swore I'd never buy glasses online again. But a friend, who knew about my troubles, recommended Mozaer.com. I was hesitant, but I needed a new pair and decided to give it one final try, hoping things would be different this time. 🤔
While browsing, I saw a review that resonated with me: "Excellent price and the glasses work great. They do get a little filmed up sometimes though, otherwise I'd give it a five." That honest feedback felt trustworthy.
And my experience was fantastic! The website was incredibly user-friendly, and the whole process was seamless. I was looking for a specific style and found the perfect pair of female reading glasses in their collection. They arrived quickly, the quality is amazing for the price, and the prescription is spot-on. What a difference a good company makes! ✨ Mozaer.com has completely restored my faith in online eyewear shopping. I’m so happy with my purchase! 😃
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